# Neptune Aquatics Description

Neptune Aquatics is a Wiltshire-based social enterprise delivering comprehensive aquatic services across six pool locations spanning Wiltshire and North Dorset. Since 2012, they have specialised in warm water therapy and swimming instruction, operating heated hydrotherapy pools maintained at 33°C to support therapeutic outcomes and accessibility.

The organisation serves diverse demographics, from babies through to adults, alongside individuals requiring rehabilitation or therapeutic intervention. Their client base includes families seeking inclusive recreation, people with disabilities or health conditions benefiting from hydrotherapy, and professionals pursuing STA-accredited teaching and lifeguard qualifications.

What distinguishes Neptune Aquatics is their social enterprise model, which reinvests profits directly into community provision rather than shareholder returns. This commitment to accessibility underpins their inclusive approach, with small group sizes and warm water facilities specifically designed for those with additional needs. Their pool locations—the Starfish, Seahorse, Octopus, and Stourview hydrotherapy facilities, plus partnerships with Stonar School and First Step Gym—ensure geographical reach across their service area.

The business holds STA Approved Training Centre status and maintains partnerships with recognised awarding bodies including Swim Star and Level Water. All instructors are qualified and DBS-checked. Customer testimonials highlight strong hygiene standards, professional staff, measurable confidence gains in young swimmers, and the therapeutic benefits of their warm water environment. This combination of specialised provision, professional accreditation, and community-focused values positions them as a distinctive operator in the regional aquatic sector.